TelServer v2.9

Chat and messaging channels are now handled like the voice channel, the cobrowsing feature allows the agents to help the visitor browse the web site...

With TelServer v2.9, chat and messaging channels from social networks messaging platforms (Facebook Messenger, Twitter) can now be routed to the best agent like the voice channel. The cobrowsing feature (mirroring and cobrowsing) allows the agents to help the visitor browse the web site.

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