CTI SolutionsCTI Solutions
CTI Solutions software is dedicated to ease the integration of telephony services in enterprise applications.
CTI server
Software company and integrators need to add telephony services to their business applications without caring of the telephony systems and their specific interfaces. TelServer is services oriented and fits these needs.
More and more applications are now accessible through a web browser. AJAX technologies make integration of new services into existing applications easier.
TelServer and its XML protocol TelServices has been designed to address this issue: telephony services are available on workstations without software installation. Desktop clients are web browsers like Internet Explorer, Firefox or Chrome.
Telephony integration is a critical component of Microsoft’s unified communications strategy.
TelServer is also acting as a connector that makes a PBX and Microsoft Office Communications Server interact.
CTI toolkit
CSTA API
Many PBXs support the CSTA protocol standardized by ECMA.
uniGone provides the Java and C# API for the three evolutions of the standard (CSTA phase I, phase II and phase III). A CSTA API is a library containing all the necessary material for encoding and decoding data exchanged with the PBX.
PBX emulator
CSTAStub is a PBX emulator which provides a CSTA phase I or II interface to a client application. It allows testing of a CSTA application without the PBX equipment. Thanks to the automatic call generation, one can also carry out load tests in real conditions.