Partners

uniGone provides its products to a growing network of partners who offer high quality and innovative tools. Thanks to a trust based relationship, strengthening their skills, our partners can propose the most complete solutions tailored to any client's needs and objectives.

Software vendors

Thanks to an innovative way to integrate the CTI features into web applications, uniGone helps software vendors in domains where the customer contact is a key feature (CRM, helpdesk...) to make the contact center a native part of their solutions...

Metamicro provides complete and comprehensive software specialized in claims collecting, litigation files dealing, customer complaints and requests management, or used in the “Wills and Inheritance” departments of banks and insurance companies. Since 1995, Metamicro has been developing the expertise that has made it a respected expert on the market. Metamicro software is now used by over 180 French and foreign customers, including most of the leading French banks as well as other key players from the telecoms and mail-order sectors.
Thanks to uniGone's CTI "web" products, Metamicro provides a complete telephony control solution smoothly integrated in its offer.

SYNOLIA is a value added dual skilled company: global e-business solutions and CRM. Certified partner of Pivotal, Sage CRM, Sage SalesLogix and SugarCRM, SYNOLIA is a pionneer in the diffusion on the French market of a new type of CRM web based open source solutions. SYNOLIA is indeed the first worldwide official partner of SugarCRM, the official translator of the French version and is an active member of the development team. SYNOLIA, thanks to many technical partnerships, proposes solutions mixing your telephony and your CRM applications or your commercial management systems to your inline shop.
SYNOLIA proposes with uniGone the first pure web CTI client integrated to SugarCRM.

Technical partners

uniGone provides ready-made software components accompanied by a high-level technical assistance to our partners. This enables a seamless and fast integration of valuable features that require a deep understanding in complex domains into their offer.

Inventor of telephony web services, Algoria has developed the TWS (Telephony Web Services)™ suite of Computer Telephony Integration and collaborative solutions. These solutions allow for very easy integration of business applications and directories, features : revolutionizing how telephony features can be integrated within the company’s IT system.
uniGone is a technical partner of Algoria since 2002. Algoria was indeed the first customer of Asn1Compiler/C#. Since then, this partnership is strengthening: uniGone has developed for Algoria specific software components for telecommunications protocols such as SIP, CSTA or JTAPI.

CVM is an editor of communication software (fax, SMS, telephony, file transfer...).
Among the various softwares CVM develops, CVM-PhoneAssist allows to define CTI solutions and call centers. It uses uniGone TelServer to handle the CSTA link of the IPBX.

OfficeBox offers online solutions for customers as easy as possible: Server, Internet, telephony and software solutions. The products and services are delivered at OfficeBox with clear conditions and a fixed price per month.
OfficeBox has chosen uniGone TelServer to implement the middleware software for interfacing their VoIP platform with Microsoft Office Communication Server.

Consulting partners

Actual-IT is presenting itself as the partner of your projects. The goal of Actual-IT is to make you save time and make money thanks to the good usage of the Information and Communication technologies. Actual-IT proposes its skills to both technologies users and solutions providers and is thus able to make you benefit of good practices and successfull experiences:
- technologies users : to make technical orientations choices easier and to make the information technology usage more efficient in the whole company,
- solutions providers : to detect growth markets, improve sales and take new market shares.
uniGone is bringing its experience in telephony architectures and Computer-Telephony integration to Actual-IT for many years.